Practical HR advice
Day-to-day support with staff matters, process questions, documentation and next steps.
Practical HR support
Practical HR support for small NDIS providers.
The People Desk helps small NDIS providers manage staff issues, SCHADS questions, HR documents, recruitment, onboarding and workplace matters with clear, practical support.
Clear advice. Practical next steps.
HR support that helps you make fair, documented and sensible employment decisions without needing in-house HR.
Who I help
Built for small and growing NDIS providers.
Running an NDIS service is complex. Staff issues, rosters, SCHADS questions, documentation and workplace decisions can quickly take up time and create risk.
The People Desk gives small providers practical HR support without the cost of hiring in-house HR.
Services
What I can help with
Practical HR support that focuses on real workplace situations.
Staff issues
Support with performance concerns, probation, conduct issues, absenteeism, complaints, conflict and difficult conversations.
SCHADS guidance
Practical guidance on employment type, minimum engagement, broken shifts, sleepovers, overtime, higher duties, allowances and classifications.
HR documents
Help drafting or reviewing letters, file notes, meeting invites, outcome letters, performance plans, support plans and staff communication.
Recruitment and onboarding
Support with job ads, interview questions, screening, reference checks, offer wording, onboarding checklists and probation check-ins.
Workplace investigations
Formal workplace investigations are available by separate quote, including complaints, misconduct, bullying and harassment, policy breaches and conflict of interest concerns.
Pricing
Simple pricing for small providers
Start small, use what you need, and keep HR support affordable.
Ad hoc HR support
$99 / hour
Billed in 30-minute blocks.
- Best for occasional HR help
- Invoiced per issue or matter
- No monthly commitment
Basic HR Support
$150 / month
For providers who want affordable access to HR support when staff questions come up.
- Up to 1 hour of practical HR support per month
- Plus email support for up to 5 separate HR issues per month
- Additional practical support at $80 per hour
- Additional support billed in 15-minute blocks
Premium HR Support
$500 / month
For providers who need regular support without hiring in-house HR.
- Up to 5 hours of practical HR support per month
- Plus email and brief phone support for up to 10 separate HR issues per month
- Additional practical support at $75 per hour
- Additional support billed in 15-minute blocks
Email and brief phone support is in addition to practical support hours. Detailed review, drafting, meetings or extended advice may count as practical support time.
Workplace investigations
Formal workplace investigations are available as a standalone service where a matter needs a structured and independent process.
- Workplace complaints
- Misconduct concerns
- Bullying and harassment matters
- Policy breach concerns
- Conflict of interest concerns
Investigations are scoped and quoted based on the complexity of the matter, the number of people involved and the level of reporting required.
About
About The People Desk
The People Desk provides practical, affordable HR support for small NDIS providers who need clear advice without hiring in-house HR.
The service is led by Aaron, who has around 5 years’ experience in the NDIS provider HR space and 15 years’ experience in people leadership roles. His background includes staff performance, conduct matters, recruitment, onboarding, employment documentation, workplace investigations, SCHADS Award questions and day-to-day HR decision-making.
Aaron holds a Graduate Certificate of Human Resource Management and a Diploma of Human Resource Management.
The approach is simple: clear advice, practical next steps and documents that make sense in real workplaces.
Important limits
Practical HR support, not legal advice.
The People Desk provides practical HR support. It does not provide legal advice, payroll audits, full underpayment reviews, Fair Work representation, financial advice, tax advice, or clinical or participant-related advice.
Where a matter carries significant legal risk, you may be advised to seek employment law advice.
Contact
Need practical HR support?
Reach out to discuss what you need help with. You can ask a quick question, talk through a staff issue, or discuss whether a monthly support option would suit your organisation.